At AccessNurse, our team of Patient Coordinators is shaping and redefining the medical call center industry
Utilizing specialized training and cutting-edge technology, our team of Patient Coordinators has transcended the standard medical call center model by integrating themselves into every aspect of customer service and daily client operations – becoming an extension of our clients’ in-house teams.
From call centers to customer service organizations, our Patient Coordinators bring a wealth of experience to their role at AccessNurse. We recognize how important it is to understand each caller’s unique situation in order to make the best care decisions. That is why it is vital that each of our Patient Coordinators possess excellent listening, critical thinking and communication skills. Our national presence also provides us with opportunities for bilingual Patient Coordinators.
Hire for character. Train for skill.
While experience and qualifications are required for employment with AccessNurse, it is only half of the criteria that we use to evaluate candidates.
Our purpose is to support each client’s core mission through adherence to uncompromised standards and unfaltering compassion. As such, it is equally as important for us to find and hire Patient Coordinators who embrace our values of integrity, compassion and empathy for others, and an interest in self-development. These values are vital to improving the patient experience and preserving our quality of service excellence.
If this sounds like a great career fit for you, we would love to talk to you.
Testimonials from Patient Care Coordinators
"AccessNurse is a great company to work for. I have worked here for 15 years and have seen the company grow exponentially. In addition to focusing on excellent patient care, the management team always strives to make AccessNurse a great place to work. Having good benefits has also been a real blessing for me!"
Rosie
AccessNurse Bilingual Patient Coordinator"I have worked at AccessNurse for almost one year. It is unlike any call center I have ever worked in. They really make an effort to help employees balance work and life, and really care about mental and physical well-being. At AccessNurse, we aren't just a seat to fill. The benefits are amazing and the people are great. I absolutely love working here!"
Shannon
AccessNurse Patient Coordinator Lead"I have been a full time employee with AccessNurse for a little over a year now, and it has truly been the best work experience I have ever had. The management not only cares about the growth of the company, but of every employee as well. I was quickly promoted into a leadership role and also had the opportunity to work from home. Leadership does a wonderful job recognizing and awarding hard work. I feel truly blessed to be a part of such an amazing company. "