Nurse telephone triage organizations using Schmitt-Thompson After-Hours Nurse Triage Guidelines can correctly direct patients to the right level of care: The latest published Schmitt-Thompson After-Hours Nurse Triage guidelines indicate that organizations who use the Schmitt-Thompson clinical content continued to provide high-quality care to patients during the COVID-19 pandemic, resulting in the [...]
Schmitt-Thompson, the world’s leading nurse triage guidelines, played a critical role during the 2020 pandemic outbreak. Working hand-in-hand with the Center for Disease Control (CDC), the organization updated its clinical protocols throughout the COVID-19 outbreak. Their efforts helped protect both patients and their families, as well as frontline healthcare workers. In [...]
Today’s environment of shorter hospital stays and increased outpatient services adds complexity to developing life-long relationships between patients and health systems. These relationships require consistent, on-going efforts and hardwired behavior throughout the full spectrum of provider settings and interactions. Patients move among a variety of outpatient service providers, which comes [...]
Today’s healthcare environment mandates the optimal utilization of all available resources. Every organization is scrambling to figure out how high quality care can be provided at a lower cost. Many organizations have hiring freezes, are suffering from decreased reimbursements and are relying on innovative administrative teams to work with budgets [...]
Are physicians ready to deem their patients competent to make decisions about their healthcare, and are patients willing to take the responsibility? The challenge for the patient is to become educated on his or her health issues and treatment options—a daunting task for some patients. The challenge for the provider [...]