While the demand for behavioral health services continues to grow post pandemic, the shortage of these providers continues to be a national crisis. According to a survey done by KFF/CNN, 90% of the US adults say mental health is a crisis in the United States. Patients call therapists, or psychiatrists only [...]
Many doctors are finding it difficult to regain the same level of happiness that they expected prior to the pandemic, according to Medscape’s 2023 Physician Lifestyle and Happiness Report. The COVID-19 pandemic has caused a great deal of stress and burnout for physicians, who have had to work long hours and [...]
Image by: Mike Segar/Reuters via https://wapo.st/3ZWUu4h In New York City, more than 7000 nurses went on a strike due to concerns of staffing shortages, and patient care concerns. Healthcare systems throughout the country have been faced with overwhelming results of the ongoing nursing shortage. The Department of Health & Human Services study projected that [...]
Just when we thought that the worst of COVID-19 pandemic was over, we are already seeing an uptick in COVID-19 cases as the winter approaches. Along with COVID-19, there are multiple viruses floating around at the same time: Flu, RSV (respiratory syncytial virus), and a new variant of COVID-19 every [...]
“Burnout” has become a buzzword in the healthcare industry and is defined as a work syndrome that has three key components: emotional exhaustion, depersonalization, and a lack of personal accomplishment. Physician burnout is at an all-time high and has risen to alarming levels, according to a recent study done by Mayo Clinic. [...]
Thank you to our incredible team of triage nurses and patient coordinators for supporting our clients through one of the strongest hurricanes ever to strike Florida as the Category 4 storm – Hurricane Ian. With a storm that brought fierce winds, unrelenting rains, and catastrophic flooding to Florida, and with its continued [...]
In this digital era, patient experience is a vital part of healthcare and a top-priority for health systems. It is a critical component of your ability to attract and retain patients. Better patient experiences are associated with being able to provide timely, cost-effective evaluations for your patients, along with reassurance [...]
Welcome to autumn, a favorite time of the year for many of us. Autumn means leaves changing, trees glowing, back to school – and getting sick. The temperature is cooling down, and the flu season is upon us. With the flu/cold season comes an influx of phone calls from concerned [...]
On July 23rd, the World Health Organization (WHO) declared the monkey outbreak a public health emergency because of the rise in cases causing panic and confusion among people. In response to that, Schmitt-Thompson released new monkeypox nurse triage protocols, to assess virus symptoms for patient callers. Read on to learn more about this update, ways [...]
Monkeypox cases are rising quickly in the United States, prompting the World Health Organization (WHO) to declare the situation a “Global Health Emergency”, leaving many patients confused and wondering what this means for our society. According to the Centers for Disease Control and Prevention (CDC), as of August 18, 2022, there [...]