Thank you to our incredible team of triage nurses and patient coordinators for supporting our clients through one of the strongest hurricanes ever to strike Florida as the Category 4 storm – Hurricane Ian. With a storm that brought fierce winds, unrelenting rains, and catastrophic flooding to Florida, and with its continued [...]
In this digital era, patient experience is a vital part of healthcare and a top-priority for health systems. It is a critical component of your ability to attract and retain patients. Better patient experiences are associated with being able to provide timely, cost-effective evaluations for your patients, along with reassurance [...]
Welcome to autumn, a favorite time of the year for many of us. Autumn means leaves changing, trees glowing, back to school – and getting sick. The temperature is cooling down, and the flu season is upon us. With the flu/cold season comes an influx of phone calls from concerned [...]
On July 23rd, the World Health Organization (WHO) declared the monkey outbreak a public health emergency because of the rise in cases causing panic and confusion among people. In response to that, Schmitt-Thompson released new monkeypox nurse triage protocols, to assess virus symptoms for patient callers. Read on to learn more about this update, ways [...]
Monkeypox cases are rising quickly in the United States, prompting the World Health Organization (WHO) to declare the situation a “Global Health Emergency”, leaving many patients confused and wondering what this means for our society. According to the Centers for Disease Control and Prevention (CDC), as of August 18, 2022, there [...]
COVID-19 Vaccine for Vaccines & Infant Toddlers Cleared The use of COVID-19 vaccines in infants and toddlers in the United States has cleared the final hurdles. The U.S. Food and Drug Administration (FDA) authorized and the Centers for Disease Control and Prevention (CDC) now recommends COVID-19 vaccines for everyone 6 months and [...]
We are excited to announce that our very own, Mandi San Nicolas, AccessNurse Director of Non-Clinical Services, on receiving the 2022 Women of Distinction Award by our parent company, Team Health. Check out a quick video below to hear from Mandi after receiving this award. https://youtube.com/watch?v=0y_izP1nqu8%3Ffeature%3Doembed%26enablejsapi%3D1%26origin%3Dhttps%3A Timothy P. Stephenson, AccessNurse Vice [...]
Now that there was a sharp decline in Omicron COVID-19 variant cases, acute COVID-19 cases appear to be ending for most locations worldwide. While questions of whether or not and when future variants will emerge are still waiting to be answered, data clearly shows that COVID cases worldwide are currently [...]
As we continue to face and battle COVID-19 as a nation, patients are asking additional questions relating to booster shots. While the concept is not easily understood for some patients, the actuality is that the idea is, in fact, just that simple. Both shots are intended to help reduce the [...]
Nurse telephone triage organizations using Schmitt-Thompson After-Hours Nurse Triage Guidelines can correctly direct patients to the right level of care: The latest published Schmitt-Thompson After-Hours Nurse Triage guidelines indicate that organizations who use the Schmitt-Thompson clinical content continued to provide high-quality care to patients during the COVID-19 pandemic, resulting in the [...]